Case Study: Leaving an Operator in Charge, Lessons from Steve Ballmer
Bill Gates and Steve Ballmer are a textbook example of the Visionary/Operator mix required to grow an organization. Gates set the vision and Ballmer made it happen. When Gates left Ballmer in charge, the Vision walked out the door and Microsoft declined. This case study illustrates the issues faced by Microsoft over the last decade with an Operator at the helm.