Why businesses stumble in a crisis
Last time, we looked at the three steps required to recover from any crisis: 1. Clarity. 2. Direction. 3. Control. This seems pretty straightforward, yes? So why do so many leaders, not to say entire executive teams stumble so badly when…
Amnesty: A Vital Leadership Tool
Last weekend my 4-year-old Mac desktop fried. The screen had been freezing off and on for weeks, strange shapes and patterns were appearing in weird places, and typing had become an exercise in patience as letters transposed themselves…





crisis management, leadership, Operator, Processor, teams, Visionary